Do you have a question or a suggestion about a course, about registering, or about the app? Write to us — we usually reply within a few days.
Much about the app is already answered in the frequently asked questions below. If your question is not among them, use the form or write to info@spiritual-activity.org.
The code is sent to the address you used to register for the course — not to any other. Please also check your spam folder. The code is valid for ten minutes; after that, you will need to request a new one.
Write to us at: info@spiritual-activity.org, and we will change it for you. You cannot change it yourself.
Some time passes between your registration and your access in the app. If it still does not work after a day, write to us at: info@spiritual-activity.org.
The app works on up to two devices at once. If you sign in on a third, the oldest one is signed out.
There are two language settings:
In the course area, open "Content language" and download the language you want. The globe then appears at the top right of the content area, and with it you switch between all downloaded languages.
It appears once more than one language has been downloaded to your device. Download a second language and it will be there.
The translation does not exist yet. If you write to us at info@spiritual-activity.org and we will let you know as soon as the language is available.
Only people who have explicitly agreed to be visible to others appear there. You need to actively agree to this once you have signed in to the app. Once you do, you will also be able to see the other participants.
Under "Settings", there is a Participants section. You can manage your visibility there.
Your data is removed. Access cannot be restored afterwards — not even with the same email address. If you only want to take a break, please do not delete your account. You can simply set the app aside and continue later.
In the archive — provided you were registered at the time. The main area always shows the current course.
Videos need a working, stable connection. On a slow connection the start can take a moment.
The course content — cards, guide, and gallery — is available offline in the languages you've downloaded. The same goes for the letters and the calendar. New letters are added every week, and dates can change. The app fetches both automatically as soon as an internet connection is available again.
Videos and conference recordings always need a working internet connection.
The web app is the same app as on your phone, just in the browser. That means you can also see the content on your computer. The URL is: https://app.spiritual-activity.org. You sign in with your email address and see the same content as on your phone. It is not a second account.
No. You can use the web app on your phone too. For offline content, though, the phone app is more practical.
A current one: Chrome, Safari, Firefox, or Edge. Very old versions may not display parts of the page correctly.
The web app remembers your sign-in in the browser. If you clear the website data there — during cleanup or via a privacy setting — the sign-in is gone too. Just sign in again.
Only to a limited extent, because the web app needs a working internet connection for most content. If you want to work offline, you should use the phone app instead.
Yes. In the browser via “Add to Home Screen” (Safari) or “Install” (Chrome). After that you'll have an icon just like with an app.
If your questions haven't been answered here, feel free to write to us via the contact form or at info@spiritual-activity.org. We usually reply within a few days. Please forgive us if it takes a little longer sometimes. We have many volunteer team members, and it can happen that no one is available.